Terms & Conditions (Event Packages)
Access to venue: We require access to your event's venue 1 hour prior to the creche starting, and 1 hour after it ends to allow for set up & pack down of the creche.
Check in and check out system: If your event requires children to be left in our sole care, we will operate a strict sign in & sign out system to ensure the safety of each child. Parents will be required to complete a form in advance of the event containing the child's details and a parental contact.
Ratios: If your event requires children to be left in our sole care, we work to strict ratios. This is to ensure children kept safe and happy during our creche. After chatting through your requirements, we will calculate the number of nannies required at your event. See below for our ratios:
0-2 years old - 1:3
2-4 years old - 1:4
5+ years old - 1:5
Ages: Our creche is suitable for children from birth up to 10 years old.
Photographs: We will never take pictures of children attending your events without written permission from a parent, which will be asked at drop off at our creche.
Payment Policy: Upon acceptance of your quote, you will be required to pay half of the total amount as a deposit via bank transfer. The remaining balance will be due 14 days before the event. If your booking is made less than 14 days before the event takes place, you will be required to pay the full amount upfront.
Cancellation Policy: We understand that circumstances change, and you may need to cancel your booking. The deposit you pay at the point of receiving a quote is non-refundable. If you cancel your booking more than 14 days in advance of the event taking place, you will not need to pay the remainder of your quote. If you cancel your booking less than 14 days before the event is due to take place, you will lose the total amount paid.
COVID-19: We follow government guidelines closely when running events during COVID-19. All staff wear masks when running our creches and observe social distancing wherever possible at event venues. If any of the team have symptoms of COVID-19, or receive a positive result before an event, they will not attend. If a positive test is received up to 14 days after an event, we will notify all those attending/visiting the creche who came into contact with that person. We ask the same of those attending/running events that we are present at, that you would notify us immediately if anybody receives a positive test, in order to keep our staff safe.
Fire & Emergency Procedures: Rose Event Nannies must be provided with the venue's fire and emergency procedures and instructions. To view our fire & emergency procedure please email email@example.com
Insurance: Rose Event Nannies is insured with Morton Michel. For further information on our insurance policy please email firstname.lastname@example.org
Further Information: If you have any other questions about Rose Event Nannies, about these terms and conditions, or would like to view any of our policies, please email email@example.com, or fill out a contact form by clicking here